FAQs
Frequently Asked Questions
Shipping Surcharge for Remote Areas. We will contact you to confirm the shipping surcharge after you create the order.
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Prompt UK Dispatch: Orders are carefully packed and usually dispatched within 48 hours from our UK warehouse.
Enjoy peace of mind with our 12-month manufacturer warranty. Should any quality issues arise, we’ll provide a replacement or repair to ensure your product works as intended.
| Dimensions 900W | 450*575*80mm |
|---|---|
| Dimensions 1200W | 690*575*80mm |
| Dimensions 1500W | 770*575*80mm |
| Dimensions 1800W | 930*575*80mm |
| Dimensions 2000W | 1010*575*80mm |
| Wattage | 900W/1200W/1500W/1800W/2000W |
| Voltage | 230V-50HZ |
| Temperature range | 7 - 35°C |
| Number of Heat Settings | 3 |
| Mounting Location | Wall |
| Material | Aluminium |
| Shape | Rectangle |
| Colour | White |
| LED Screen | Yes |
| Timer | Yes |
| Package Content | 1 x Heater |
No user manual available for this product.
Free Shipping Service
Free shipping is available in most of the mainland. Shipping surcharge applies to remote areas of your address.
When Will My Order Ship
We usually ship all orders within 1-2 business day. The Estimated Delivery Time is subject to the instructions on each product page.
Shipping Surcharge for Remote Areas
We will contact you to confirm the shipping surcharge after you create the order.
How to Track the Order Status
You're free to check the status by logging into your HoWarm account or by TRACK ORDER with your order number and email address.
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30 Day Return & Exchange Policy
We offer returns for most items within 30 days of delivery whenever you are not satisfied with the product or change your mind.
Return or Exchange Cost
We will pay for the return or exchange cost if quality issues are involved. If you're returning or exchanging the item because you changed your mind, customers are responsible for return shipping cost.
When Will I Receive My Refund
When we receive your return, you will be refunded in 3-5 working days upon receipt and inspection. The refund will be made to the account that the funds were originally drawn from.
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Maintenance tips:
🔥 3 Heat Settings with ECO Mode
Choose from multiple heat levels including energy-saving ECO mode for efficient warmth without high bills.
📺 Easy-to-Use LED Screen Display
Side LED screen allows clear, intuitive control of temperature, timer, and settings—perfect for any user.
🕒 Timer Function for Peaceful Nights
Set the timer before bedtime and enjoy a quiet, comfortable sleep with automatic shutoff.
It depends on the wattage you choose. You can easily calculate it.
Formula: (Heater wattage ÷ 1000) × electricity price per kWh.
Based on the current UK average of 27p/kWh, here is your maximum hourly cost (running at full power):
Note: Average running costs are far lower than these maximum estimates. It comes with 3 heat settings, energy‑saving ECO mode and LED timer for efficient heating and lower energy consumption.
Yes. Our heaters come with multiple heat settings and ECO mode.
They reduce power consumption once the set temperature is reached. Once your room warms up, you can switch to medium or low heat.
Used as room-by-room supplementary heating, they help keep running costs down.
Choosing the right wattage is key to saving energy. A general rule of thumb is 60W to 100W per square meter.
Pro Tip: If your room is poorly insulated, choose a slightly higher wattage to heat the room faster, as running a lower wattage heater constantly to compensate could actually cost you more.
Mainland UK: Yes, free delivery to all mainland UK postcodes.
Offshore areas (NI, Isles, etc.): Unfortunately, we can't absorb the delivery cost to these locations due to our already competitive pricing and tight margins.
However, we promise two things:
Most orders arrive within 4–8 working days.
We dispatch within 24–48 hours, with delivery taking 2–6 working days after that — depending on your location and courier schedules.
If your order includes multiple boxes, they may arrive separately.
You'll receive a tracking link and order number once your order ships.
Customers praised this oil-filled radiator for its efficiency and quick heating capabilities. Shoppers noted it "warmed perfectly" even cold north-facing rooms with thermostatic control. Wall-mounted design saves space. Easy setup and programming features mentioned. All reviews were 5-star with positive feedback on value, delivery, and customer service.
Very well shipped and arrived in perfect condition
The radiator is fitted in my bathroom approx 2.00m square and on a north wall,usually very cold but this rad has warmed it just perfectly and the thermostatic control keeps everything just nice.I haven't programmed it yet so that still to come. Excellent purchase and quick delivery.
Excellent product, easy to set up, hassle free company
Great product arrived quickly once ordered.
From order to delivery the service was spot on.
So far so good, after researching and needing a good solid oil filled heater that worked quickly and efficiently, this one has done the trick. Wall mounted and nicely tucked up, a good buy.
Purchased 2 electric oil filled radiators from HAO DIRECT . Excellent products at a great price and superb customer service .
4-8 Days Home Delivery
Easy 30 Days Return Policy
Pay With Confidence
1 Year Manufacturer Warranty